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Please note: In line with our confidentiality policy for teenagers, on-line access for 12-15 year olds must be renewed annually (at the beginning of the year) to maintain access.

ANY online account for a child aged 12-15 (parental or own access) will automatically have their access deactivated in January. This is for confidentialty purposes.

A Child with their own access will need to return to reception with I.D and re-apply. If parent and child would like to reactivate the parental access they must both return to reception TOGETHER with I.D.  

Ordering Repeat Prescriptions Online using SystmOnline online_script

You can use our SystmOnline facility to log on to our clinical system to view and order your repeat medication.

To register for this service, please ask at reception. You will need to:

  1. Complete a consent form.
  2. Bring a recent form of photographic ID with you (for example your driving licence, bus pass or passport).
  3. You will then be given a personal username and password. 
  • Please note if you are unable to order one or more items, this may be because you are ordering too early or your medication needs to be reviewed by a Doctor. 
  • If you have a valid reason for an early request (for example, you are going on holiday) please write your reason in the space provided.
  • If you do not specify in the space provided where you would like to collect your prescription from, we will send it to the the destination you opted for on your last request.

Please be aware that, for all patients aged 12 years and over, this must be done in person and not on behalf of someone else.

Click SystmOnline to take you to the Log-in page.

Click to download a copy of the consent form and information sheet or obtain one from reception. Click 

The above links open in a new window, if they do not, please make sure 'pop-ups' are not blocked in your internet browser.

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