Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Cheltenham General Hospital
Sandford Road
Cheltenham
Gloucestershire
GL53 7AN
Tel: 03004 222 222
Open 24 Hours
Tewkesbury Community Hospital
Barton Road
Tewkesbury
Gloucestershire
GL20 5QN
Tel: 0300 421 6100
08:00 – 19:30

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for Cervical Screening, Childhood Immunisations, Travel Advice and Immunisations, Chronic Disease Management, Sexual Health and Contraception (including the insertion and removal of implants), Minor Illness Management and Wound Management (including Dopplers).

Contact a Nurse

Book an appointment on the phone01242 672 007

Healthcare Assistants support our Nurses. HCAs are able to do Blood Tests, perform INRs, ECGs, Blood Pressures, Removal of Sutures and Clips, Wound Management (including Dopplers), NHS Healthchecks, Dementia Reviews; Stop Smoking Clinics and administer Pneumonia, Shingles, B12 and Flu injections.

Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone01242 672 007

Travel Room

Travel Room

How can we help you?

Vaccinations, medication and travel advice

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6 weeks) before your journey.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Sexual Assault Referral Centre

If you, or someone you know, has been the victim of sexual assault or rape, the Sexual Assault Referral Centre (SARC) at Hope House, Gloucestershire Royal Hospital, is here to help.

Telephone: 01452 754390

Website: www.gloucestershire.respectyourself.info

Gloucestershire Domestic Abuse Support Service

Gloucestershire Domestic Abuse Support Service is a county-wide service designed to reduce the level of domestic abuse and improve the safety of victims and their families.

Telephone: 0845 602 9035

Website: www.gdass.org.uk

Email: support@gdass.org.uk

Bereavement

Cruse Bereavement Care

Cruse Bereavement Care is the leading national charity for bereaved people in England, Wales and Northern Ireland. We offer support, advice and information to children, young people and adults when someone dies and work to enhance society’s care of bereaved people.

Telephone: 0808 808 1677

Website: www.cruse.org.uk

Carers

Cross Roads Care

We support Carers in Gloucestershire by providing professional Carer Support Workers to take over their caring responsibility to enable the carer to have a well needed break.

Facebook: Crossroads-Care-Central-and-East-Gloucestershire

Telephone: 01452 302542

Website: www.crossroadscandeg.org.uk

Email: infoglos@crossroadscandeg.org.uk

Gloucestershire Carers' Hub

Gloucestershire Carers’ Hub aims to improve the life of carers in the county through tailored advice, training and information.

Facebook: @GloucestershireCarersHub

Telephone: 0300 111 9000

Website: gloucestershirecarershub.co.uk

Email: carers@peopleplus.co.uk

Gloucestershire Young Carers

Gloucestershire Young Carers is a dynamic charity constantly growing and developing to meet the ever-changing needs of young carers in the county.

Facebook: GloucestershireYoungCarers

Twitter: @Glosyoungcarers

Telephone: 01452 733060

Website: www.glosyoungcarers.org.uk

Email: mail@glosyoungcarers.org.uk

Macmillan Cancer Support

Macmillan Cancer Support improves the lives of people affected by cancer locally.

Telephone: 0300 1000 200

Website: www.macmillan.org.uk

Email: nstrong@macmillan.org.uk

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 020 7378 4999

Website: www.carersuk.org

Email: info@carersuk.org

Community Groups

30s - 40s Social Cheltenham

A social meetup group for people in their 30s and 40s in Cheltenham. Activities include meals, drinks, film, coffee, gigs, picnics, quizzes, walks, days out, whatever members would like to do.

Website: www.meetup.com

Gloucestershire Walking Group

The GWG is part of the Ramblers and is primarily intended for people of working age with an interest in getting outdoors, walking and enjoying the countryside, with the odd detour to a local pub or tea shop. The group also has an active social calendar with members organising a range of cultural and more strenuous activities.

We make no charge for our walks and guest walkers are welcome but once you have walked with us a few times we will ask you to join the Ramblers.

Cheltenham Casual Football

This is a weekly meetup to play some casual football in and around Cheltenham. We currently play every Tuesday evening from 20:30 to 21:30 at Winchcombe School on the 4G Astro Turf pitch.

Gloucestershire Walking with dogs

Gloucestershire Walking with Dogs is run as a voluntary, amateur social group. You don’t need your own dog but you probably need to like them! Typically taking a 2-3 hour walk with 25-30 people (and 25-30 dogs!) every other weekend in Gloucestershire or nearby. Evening walks in the summer, activities like canoeing and weekends away.

Child Health

Teenagers in Crisis - Gloucestershire

TIC+ (Teens in Crisis) provides face-to-face and online counselling services across Gloucestershire for young people aged 9-21 and their families. At TIC+ we care. We’re here to listen and support you – not to judge you.

Telephone: 01594 372777

Website: www.ticplus.org.uk

Cheltenham Child Protection

The Gloucestershire Safeguarding Children Board (GSCB) is responsible for co-ordinating what is done by each person or organisation represented on the Board for the purposes of safeguarding and promoting the welfare of children in Gloucestershire.

Telephone: 01452 425000

Website: www.gscb.org.uk

Email: customerservices@gloucestershire.gov.uk

Gloucestershire Young Carers

Gloucestershire Young Carers is a dynamic charity constantly growing and developing to meet the ever-changing needs of young carers in the county.

Facebook: GloucestershireYoungCarers

Twitter: @Glosyoungcarers

Telephone: 01452 733060

Website: www.glosyoungcarers.org.uk

Email: mail@glosyoungcarers.org.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Depression, Anxiety & Stress

Gloucestershire Youth Support Team

We speak up for young people in Gloucestershire, advise, and support them.

Telephone: 01452 547540

Website: youthsupportteam.co.uk

Email: info.glos@prospects.co.uk

On Your Mind

Gloucestershire’s hub for young people looking for mental health support advice on how to cope with life’s ups and downs.

Website: www.onyourmindglos.nhs.uk

Teenagers in Crisis - Gloucestershire

TIC+ (Teens in Crisis) provides face-to-face and online counselling services across Gloucestershire for young people aged 9-21 and their families. At TIC+ we care. We’re here to listen and support you – not to judge you.

Telephone: 01594 372777

Website: www.ticplus.org.uk

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 5000 927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Disabilities

CBH Oasis Ability Hub

A drop-in group for anyone who has a disability and/or carers. Held on Wednesdays 1.30 to 4pm at The Oasis Centre, Cassin Drive, Cheltenham, GL51 7SY. For fun, friendship, information and support, guest speakers and a wide range of activities.

Telephone: 0800 408 0000

Email: communityinvolvement@cheltborohomes.org

MEARS

The Safe at Home service can help older, disabled and vulnerable people to remain living independently in their homes. Advice and home visits are free

Website: www.mearsgroup.co.uk

Deaf Association

Gloucestershire Deaf Association (GDA) is the frontline organisation delivering specialist services and community activities for D/deaf and hard of hearing adults and children in Gloucestershire.

Telphone: 01452 372 999 or 07878 610860 (Minicom 01452 373600)

Website: www.gda.org.uk

Drugs and Alcohol

CGL Gloucestershire

CGL Gloucestershire is a free and confidential drug and alcohol service for adults (including offenders), families, carers and affected others.

Telephone: 01452 223014

Website: www.changegrowlive.org

Email: Gloucestershire.Info@cgl.org.uk

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Elderly Care

Alzheimer Society

There are dementia services and support groups in your area. Find out what’s available where you are.

Telephone: 0330 333 0804

Website: www.alzheimers.org.uk

Contact the Elderly

Supported by a network of volunteers, Contact the Elderly organises monthly Sunday afternoon tea parties for small groups of older people aged 75 and over who are dealing with loneliness and social isolation.

Telephone: 0800 716 543

Website: www.contact-the-elderly.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Local Support

P.A.L.S (Patient Advice Liaison Service)

Concerned but don’t want to complain? Have a problem, but don’t know who to talk to? Worried but not sure what to do? Need information, but don’t know who to ask?

Telephone: 0800 015 1548 or 01452 566 698

Website: www.gloucestershireccg.nhs.uk

Safer Gloucester Partnership

Here you can find out who the Partnership is and what we do to reduce crime in Gloucester, including the latest news and press releases. You can also obtain crime prevention advice and what to do as a victim of crime and where to get help and guidance.

Telephone: 01452 396 984

Website: www.safergloucester.co.uk

Life Link

Lifelink is a 24-hour telecare alarm service providing you or your loved one with the ability to call for help 24 hours a day, 7 days a week. In times of emergency, help is just the push of a button away. You can call from anywhere in your home, even in your garden.

Telephone: 01452 833 133

Website: www.lifelink.uk.com

Maternity

Gloucestershire Hospitals

Contact the Maternity Team.

Website: www.gloshospitals.nhs.uk

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Podiatry

Gloucestershire Care Services

The podiatry service provides high quality expert advice and specialist treatment for conditions affecting the lower limb and foot.

Telephone: 0300 421 8800

Website: www.glos-care.nhs.uk

Email: podiatry.appointments@glos-care.nhs.uk

Sexual Health

Hope House

Hope house provide sexual health services all over Gloucestershire.

Telephone: 0300 421 6500

Website: www.hopehouse.nhs.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9am-8pm.

Telephone: 0300 123 7123

Stop Smoking

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download from: play.google.com

Download from: itunes.apple.com

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

Healthy Lifestyles Gloucestershire

The Gloucestershire Healthy Lifestyles service offers support, information and guidance to people who want to make changes to their lifestyle.

Telephone: 0800 122 3788

Website: www.hlsglos.org

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?