New Patient Improved Access Service for Routine and Same Day Appointments

From the 1st April 2018 GP surgeries from Cheltenham, Bishops Cleeve and Winchcombe, listed below, are participating in a new Improved Access Service Pilot to offer additional weekday evening and weekend Primary Care appointments for patients.

  • Stoke Road Surgery
  • Cleevelands Medical Centre
  • Winchcombe Medical Centre
  • Sixways Clinic
  • Leckhampton Surgery

The new service will offer ‘Routine’ and ‘Same-day’ appointments that are pre-booked in advance. Appointments will be available until 20:00 Monday to Friday and from 08:30 to 12:30 on Saturdays. It is hoped this will allow patients greater access to primary care, particularly for those who would prefer an appointment outside of normal hours

Appointments are available for all patients registered at the above Surgeries. Please contact your registered Surgery as usual in order to book an appointment. Please note these appointments will be hosted across the pilot sites on different days.  GPs and Nurses will need your consent to access your medical notes if you choose to use the new service.

The new service is for booked appointments only and is not available for drop-ins. Please note that there is not normally telephone access to Surgeries after 18:30 during the week and at weekends. The Out-of-Hours service will continue to operate and patients should phone 111 if they need urgent medical attention outside of normal Surgery opening hours, including Public Holidays.